Reviews & Testimonials

Committed to You. Committed to Transparency. What do customers have to say about our ice delivery and logistics services? See for yourself.

We are committed to all of our customers, new and returning. For every year we’ve been in business, starting from our very first established date of operation, no matter what people have to say about our ice delivery services and temperature-control product solutions, we pledge and promise never to limit what you see — ever. Seriously.

At BuyIceDirect.com, we strive not only to keep our credibility with our clients, but to prove it consistently too. We take pride in our competent teams and qualified service providers, but we couldn’t do what we do without your valuable feedback, ratings, and unfiltered input.

So if you’re looking for a dependable service provider for all of your personal and commercial ice delivery needs, from distribution to logistics, get it from a team committed to transparency that’s as clear as an ice cube.

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Take a look below to get a glimpse at A FEW OF OUR FAVORITE, 100% authentic client reviews.

These ratings and testimonials are what we’ve collected so far, but you can rest assured that no matter how many reviews we receive, whether they’re good or bad, and whether a client is detailing a service from this year, a product we offer next year, or some cutting-edge ice delivery solutions a decade down the road, we’ll keep them here for your consideration. When you choose Buy Ice Direct, you’re choosing a superior service from a team whose commitment to quality and customer satisfaction isn’t simply transparent — it’s as clear as an ice cube.

Decide for yourself if we’re cool enough to be your new favorite logistics partner for ice delivery, temperate-control products, and beyond.

Read real reviews from our clients below, and if you’ve worked with us recently, please feel free to provide your honest feedback and let us know how we can make your experience even better.

Tara Booker

7 months ago

So helpful! They always make sure my store is taken care of.

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Andrew Bode

Local Guide · 49 reviews · 6 photos

This is our company and I am so proud of the entire team. We are committed to serving our customers the very best we can. We distribute Reddy Ice, the number one brand, throughout DFW. We also carry specialty product and beverage brands including Vault Ice, DRAM, OKI, and HFactor. We are also proud to help many companies with their refrigerated logistics needs throughout Texas! I am also an RLI customer and I hope you will choose us as well. My Best, Andrew

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Christie Bliss

7 reviews · a year ago

I wish there were more stars to give this company!!!! We've struggled with ice delivery at our large marina on Lake Texoma for years and after being refused delivery because of the high water and long walkway to the ice machines, we started searching for other options. Andrew Bode has an awesome team of people (Thank you Miguel!) who think outside the box and get the job done - no matter how much work it is!!! I can't say enough about their professionalism and service.

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Desiree Trafton

7 months ago

Beto has been my delivery person for the past few months and he has exceeded my expectations with impromptu deliveries when needed, professionalism and a great personality. He makes my job easier! Thank you, Beto!

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Hakim von Ross

7 months ago

RLI does a great job in the ice delivery business. They always make sure my refrigerator is full by stopping by multiple times a week. Beto and David deliver to my store frequently and have great customer service. Keep up the great work, guys!

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Nicolas Harris

7 months ago

I have yet to have a SINGLE issue with this company or their employees for the years time I’ve been with RaceTrac. Their employees are always pleasant to talk to and genuinely nice/caring. They always make sure we are ready to go, they even come to remake deliveries if we run out of ice before the usual allotted time.

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If you think we can still do better, please let us know — all business aside, we promise we can take the heat.

When you choose a provider for ice delivery, temperature-controlled products, and other “cool” solutions, don’t settle  — make the choice clear. 

Make the choice correctly — choose a team with a top-rated reputation, repeatedly demonstrated in reviews from commercial and personal clients that can be seen readily, and seen with trustworthy clarity.